HRM UNIT

Introduction to the CIPD Foundation Certificate in People Practice - Units 

Unit 1 - Business Culture and Change in Context

This unit assignment considers the impact of external influences and how the digital and commercial environment shapes businesses and the culture within which they operate. It considers the importance of people’s behaviour on organisational culture and its ability to manage change effectively

Unit 2 - Principles of Analytics

This unit looks at how people professionals make both straightforward and complex choices as they carry out their roles. It focuses on how utilising a diverse range of analytics and evidence is essential to the rationalisation and enhancement of working practices and situational decision- making to create value.

Unit 3 - Core Behaviours for People Professionals

This unit introduces the core behaviours for people professionals, focusing on ethical practice to
create value. It considers how certain ways of thinking and acting should be universally consistent,
even in new and challenging situations, to promote a sense of wellbeing and inclusivity in the
organisation.

Unit 4 - Essentials of People Practice

This unit assignment introduces the fundamentals of people practice, ranging from the employee lifecycle to policies, regulation and law. It further explores a diverse array of specialist subjects such as recruitment, talent management, reward and learning and development essential to a career in people practice. Importantly, this unit enables practitioners to apply their knowledge and skills, building their confidence and ability to practice progressively.

Introduction to the CIPD Foundation Certificate in People Practice - Units 

Unit 1 - Business Culture and Change in Context

This unit assignment considers the impact of external influences and how the digital and commercial environment shapes businesses and the culture within which they operate. It considers the importance of people’s behaviour on organisational culture and its ability to manage change effectively

Unit 2 - Principles of Analytics

This unit looks at how people professionals make both straightforward and complex choices as they carry out their roles. It focuses on how utilising a diverse range of analytics and evidence is essential to the rationalisation and enhancement of working practices and situational decision- making to create value.

Unit 3 - Core Behaviours for People Professionals

This unit introduces the core behaviours for people professionals, focusing on ethical practice to
create value. It considers how certain ways of thinking and acting should be universally consistent,
even in new and challenging situations, to promote a sense of wellbeing and inclusivity in the
organisation.

Unit 4 - Essentials of People Practice

This unit assignment introduces the fundamentals of people practice, ranging from the employee lifecycle to policies, regulation and law. It further explores a diverse array of specialist subjects such as recruitment, talent management, reward and learning and development essential to a career in people practice. Importantly, this unit enables practitioners to apply their knowledge and skills, building their confidence and ability to practice progressively.

Introduction to the CIPD Foundation Certificate in People Practice - Units 

Unit 1 - Business Culture and Change in Context

This unit assignment considers the impact of external influences and how the digital and commercial environment shapes businesses and the culture within which they operate. It considers the importance of people’s behaviour on organisational culture and its ability to manage change effectively

Unit 2 - Principles of Analytics

This unit looks at how people professionals make both straightforward and complex choices as they carry out their roles. It focuses on how utilising a diverse range of analytics and evidence is essential to the rationalisation and enhancement of working practices and situational decision- making to create value.

Unit 3 - Core Behaviours for People Professionals

This unit introduces the core behaviours for people professionals, focusing on ethical practice to
create value. It considers how certain ways of thinking and acting should be universally consistent,
even in new and challenging situations, to promote a sense of wellbeing and inclusivity in the
organisation.

Unit 4 - Essentials of People Practice

This unit assignment introduces the fundamentals of people practice, ranging from the employee lifecycle to policies, regulation and law. It further explores a diverse array of specialist subjects such as recruitment, talent management, reward and learning and development essential to a career in people practice. Importantly, this unit enables practitioners to apply their knowledge and skills, building their confidence and ability to practice progressively.

Introduction to the CIPD Foundation Certificate in People Practice - Units 

Unit 1 - Business Culture and Change in Context

This unit assignment considers the impact of external influences and how the digital and commercial environment shapes businesses and the culture within which they operate. It considers the importance of people’s behaviour on organisational culture and its ability to manage change effectively

Unit 2 - Principles of Analytics

This unit looks at how people professionals make both straightforward and complex choices as they carry out their roles. It focuses on how utilising a diverse range of analytics and evidence is essential to the rationalisation and enhancement of working practices and situational decision- making to create value.

Unit 3 - Core Behaviours for People Professionals

This unit introduces the core behaviours for people professionals, focusing on ethical practice to
create value. It considers how certain ways of thinking and acting should be universally consistent,
even in new and challenging situations, to promote a sense of wellbeing and inclusivity in the
organisation.

Unit 4 - Essentials of People Practice

This unit assignment introduces the fundamentals of people practice, ranging from the employee lifecycle to policies, regulation and law. It further explores a diverse array of specialist subjects such as recruitment, talent management, reward and learning and development essential to a career in people practice. Importantly, this unit enables practitioners to apply their knowledge and skills, building their confidence and ability to practice progressively.

Introduction to the National Shared Service Office - Executive Officer Course 

This course was built to reflect the key competencies set down in the Civil Service Competency Framework for effective performance as Executive officer in the National Shared Service Office. 

Module 1 - Delivery of Results and Understanding the National Shared Service Office 

The first module's focus is on understanding the Strategy, Goals and Objectives of the National Shared Services Office (NSSO) and the role of a Junior Manager/ Executive Officer in delivering on those goals and objectives. 

Module 2 - Analysis, Decision Making and Attendance Management

The focus for the second module is using the critical evaluation of data to inform evidence based judgment and decision making to reduce unconscious bias. The module will also cover the role of a junior manager in managing attendance. 

Module 3 - People Management and the Management of Grievance & Discipline

Module three will focus on the management of people and teams and the key skills required - delegation, communication, feedback and performance management. The module will also discuss the role of junior managers with handling Grievance and Discipline issues.

Module 4 - Interpersonal Communication Skills, Conflict Resolution and Mediation Skills

Module four will focus on the junior managers ability to build and foster effective and inclusive workplace. The module will look to develop key soft skills around assertive communication, active listening and conflict resolution. 

Module 5 - Specialist Knowledge, Expertise, Self Development and Induction Management

Module five will focus on the continuous development of the junior manager and the junior managers team. this includes a focus on the inducing, on boarding and probation of key employees in National Shared Service Office. 

Module 6 - Dignity at Work and Drive for Public Service Values

The final module will focus on providing an overview of the Dignity at Work circular to ensure as junior manager you can create an conducive environment for all staff to thrive and flourish. We will end with how the Civil Services Values can be demonstrated in practice.  

Introduction to the National Shared Service Office - Executive Officer Course 

This course was built to reflect the key competencies set down in the Civil Service Competency Framework for effective performance as Executive officer in the National Shared Service Office. 

Module 1 - Delivery of Results and Understanding the National Shared Service Office 

The first module's focus is on understanding the Strategy, Goals and Objectives of the National Shared Services Office (NSSO) and the role of a Junior Manager/ Executive Officer in delivering on those goals and objectives. 

Module 2 - Analysis, Decision Making and Attendance Management

The focus for the second module is using the critical evaluation of data to inform evidence based judgment and decision making to reduce unconscious bias. The module will also cover the role of a junior manager in managing attendance. 

Module 3 - People Management and the Management of Grievance & Discipline

Module three will focus on the management of people and teams and the key skills required - delegation, communication, feedback and performance management. The module will also discuss the role of junior managers with handling Grievance and Discipline issues.

Module 4 - Interpersonal Communication Skills, Conflict Resolution and Mediation Skills

Module four will focus on the junior managers ability to build and foster effective and inclusive workplace. The module will look to develop key soft skills around assertive communication, active listening and conflict resolution. 

Module 5 - Specialist Knowledge, Expertise, Self Development and Induction Management

Module five will focus on the continuous development of the junior manager and the junior managers team. this includes a focus on the inducing, on boarding and probation of key employees in National Shared Service Office. 

Module 6 - Dignity at Work and Drive for Public Service Values

The final module will focus on providing an overview of the Dignity at Work circular to ensure as junior manager you can create an conducive environment for all staff to thrive and flourish. We will end with how the Civil Services Values can be demonstrated in practice.  

Introduction to the CIPD Foundation Certificate in People Practice - Units 

Unit 1 - Business Culture and Change in Context

This unit assignment considers the impact of external influences and how the digital and commercial environment shapes businesses and the culture within which they operate. It considers the importance of people’s behaviour on organisational culture and its ability to manage change effectively

Unit 2 - Principles of Analytics

This unit looks at how people professionals make both straightforward and complex choices as they carry out their roles. It focuses on how utilising a diverse range of analytics and evidence is essential to the rationalisation and enhancement of working practices and situational decision- making to create value.

Unit 3 - Core Behaviours for People Professionals

This unit introduces the core behaviours for people professionals, focusing on ethical practice to
create value. It considers how certain ways of thinking and acting should be universally consistent,
even in new and challenging situations, to promote a sense of wellbeing and inclusivity in the
organisation.

Unit 4 - Essentials of People Practice

This unit assignment introduces the fundamentals of people practice, ranging from the employee lifecycle to policies, regulation and law. It further explores a diverse array of specialist subjects such as recruitment, talent management, reward and learning and development essential to a career in people practice. Importantly, this unit enables practitioners to apply their knowledge and skills, building their confidence and ability to practice progressively.

Introduction to the CIPD Foundation Certificate in People Practice - Units 

Unit 1 - Business Culture and Change in Context

This unit assignment considers the impact of external influences and how the digital and commercial environment shapes businesses and the culture within which they operate. It considers the importance of people’s behaviour on organisational culture and its ability to manage change effectively

Unit 2 - Principles of Analytics

This unit looks at how people professionals make both straightforward and complex choices as they carry out their roles. It focuses on how utilising a diverse range of analytics and evidence is essential to the rationalisation and enhancement of working practices and situational decision- making to create value.

Unit 3 - Core Behaviours for People Professionals

This unit introduces the core behaviours for people professionals, focusing on ethical practice to
create value. It considers how certain ways of thinking and acting should be universally consistent,
even in new and challenging situations, to promote a sense of wellbeing and inclusivity in the
organisation.

Unit 4 - Essentials of People Practice

This unit assignment introduces the fundamentals of people practice, ranging from the employee lifecycle to policies, regulation and law. It further explores a diverse array of specialist subjects such as recruitment, talent management, reward and learning and development essential to a career in people practice. Importantly, this unit enables practitioners to apply their knowledge and skills, building their confidence and ability to practice progressively.

This course is designed for NSSO Managers and Team Leaders as an aid to preparing for end of year PMDS Meetings with staff. 

This course was designed by Maebh O'Connor, HRM Specialist, IPA in partnership with the NSSO Learning and Development Manager Mary Fitzgerald and the NSSO HR Business Partners, Anne Cosgrove, Ashley Harries and Brian Keenan.  

The aim is to provide NSSO Managers with insights and advice on Preparing for and Conducting End of Year ePMDS Meetings with staff.

The course is organised in 4 Modules as follows: 

Module 1 - Preparing for the on-line end of year review with staff who are working remotely;

Module 2 - Conducting the  on-line end of year review with staff who are working remotely (How to have a mutually respectful 1:1 online review meeting and then give your assessment of performance);

Module 3 - If the rating is Satisfactory the cycle begins again …. what are the next steps in the process?;

Module 4 -  If the rating is UnSatisfactory what are the next steps as we move towards adopting the under-performance policy or the employee seeks an internal review?